Wednesday, May 14, 2008

bongkar laptop compaq presario v5240

kemarin laptop guwe mendadak trouble pada fan nya, sampe keluar bunyi "krok" gitu, padahal fan nya cuman satu. so akhirnya guwe cari2 di google gimana mengatasi trouble ini. ternyata kudu mbongkar agar bisa di bersihkan fan nya. padalah guwe pernah coba bongkar chasing body nya susah banget apalagi bongkar total, akhirnya sedikit baca2 di forum2 (sori lupa url nya) bahwa chat aja sama customer servisnya compaq nanti akan di kasih tau gimana caranya tuch bongkar laptop, nih hasil chatingan gowe ama CS nya compaq di US sana (sori enggris guwe kacau. hehehehehe) :

Ad***h: Hello Widi.
widi atmono: hello
Ad***h: Welcome to HP Total Care for Presario Notebooks. My name is Adolph. How may I assist you today?
widi atmono: my compaq presario v5240
widi atmono: have some trouble
Ad***h: I am sorry to hear that, I will certainly assist you in that regard.
Ad***h: Could you please let me know the issue you are facing with the notebook?
widi atmono: i hear some noice
widi atmono: from ym procecor fan
Ad***h: Okay.
Ad***h: Could you please provide me the serial and product number of the notebook to check the specifications ?
widi atmono: how to i can find my serial or product number?
Ad***h: It will be located at the bottom of the notebook.
widi atmono: cnd6313mqp
Ad***h: Thanks, please provide me the product number too.
widi atmono: presario v5240
widi atmono: wait
widi atmono: rd905pa#uuf
Ad***h: Thanks.
Ad***h: In this case I suggest you to remove the notebooks fan and clean it and reseat it back.
Ad***h: I will provide you the maintenence and service manual for your notebook which will help you in doing so.
widi atmono: oke
Ad***h: Here is the link to download the maintenence and service manual for your notebook:
Ad***h: http://h10032.www1.hp.com/ctg/Manual/c00700209.pdf
Ad***h: Do not click on the link. Please copy the link and paste it in the internet explorer address bar and click on go.
Ad***h: Please refer page number 151.
Ad***h: It will resolve the issue you are facing with the notebook.
Ad***h: Is there anything else I could help you with?
widi atmono: no
Ad***h: Thanks.
widi atmono: i will download
Ad***h: Please get back to us if you face any issues further with the notebook.
Ad***h: Have a nice time.
Ad***h: Thank you for contacting HP Total Care Real-Time chat support.If you need further assistance, please contact us again at:http://www.hp.com/support/chat. Chat support is available 24 hrs a day, 7 days a week. For information on keeping your HP and Compaq products up and running, please visit our Web site at: http://www.hp.com/go/totalcare

intinya tuch disuruh download ini http://h10032.www1.hp.com/ctg/Manual/c00700209.pdf
trus bongkar sendiri, soalnya udah enggak garansi ..hahahahahaha

1 comment:

Anonymous said...

walah toh mom ngono wae report takon bule barang takon ak wae.tinggal golek obeng karo kuas beres.tapi mantep juga chatingan karo bule.